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Delivery Policy

Delivery Service

Delivery Service

  1. Free delivery service is available for orders with a shopping amount of HK$399 or above.
  2. If the discounted or redeemed amount is less than HK$399, a delivery service fee of HK$50 will be charged.
  3. Only one delivery location is allowed per order.
  4. If the order is placed before 1 pm on a business day and all items are in stock, delivery will be arranged for the following day. Please note that delivery service is not available in some areas and outlying islands.
  5. We use SF Express for our delivery service, which provides frozen delivery service at -15°C/ refrigerated delivery service at 0-4°C. Delivery service is available every day from Monday to Sunday.
  6. In case of strong wind signal, red or black rainstorm warning, or any other unsafe weather conditions for delivery service, the delivery will be postponed. Our company will contact you to arrange a new delivery date.
  7. We will deliver the products you ordered to the delivery address provided by you via our staff or a third-party supplier. When the products are delivered to your delivery address, you must receive them in person (except for cases where you have instructed us to leave the delivery items outside your door or with the lobby management, in which case you assume the risk of loss for the delivery items in any circumstances). If you are unable to receive the products for any reason, you agree and accept that we have the right to charge you an additional fee or cancel your order.
  8. If there is any change to the delivery address or selected delivery time slot after placing the order, please notify us immediately for arrangement.
  9. Once the products you purchased have been delivered to you, you become the owner of the products. You will bear the risk of holding the products, and we will not be responsible for any loss or damage to them.

Pickup at Tuen Mun

  • Express pickup service is available for refrigerated and specified products.
  • Please reserve about 2 hours for order preparation.
  • A minimum purchase amount of $99 is required.
Pickup address:
Universal Building, 9 Hoi Wing Road, Tuen Mun

Pickup time:
Monday to Friday: 12:00-19:00
Saturday: 11:00-14:00
Please complete the payment before pickup. Please call/whatsapp 96808337 about 10 minutes before arrival.