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Payment Method

1.    Payment

1.1 The company accepts VISA, MasterCard, Orders will be charged in Hong Kong dollars.

1.2 We use third-party payment service to process online transactions. When you place an order, you agree and accept that your credit card information will be collected, processed, and kept by a payment service provider subject to its terms and conditions. You agree and accept that you are solely and exclusively responsible for any losses incurred or sustained by you in making credit card transaction, and in no event shall any such losses in whole or in part be borne by us.

1.3 We do not collect or keep your credit card information. If you choose to save your credit card information for express checkout, you agree and accept that the information will be encrypted and stored by the third party payment service providers.

1.4 For orders paid by VISA, MasterCard, the upper limit of each purchase at Fmarket is HK$10,000.

1.5 If the order is cancelled by us for any reason, if you have already made any payment, we will credit the equivalent amount of FDollar into your Fmarket account.

1.6 The company reserves the right to change the payment terms for any order without prior notice.

1.7 Products and prices displayed on our site are for reference only and are subject to alteration or modification at the time of the actual transaction.


2.    Terms and Conditions for FDollar

   2.1 FDollar refers to all rebate/refund when customers shop at Fmarket, and is equivalent to the same face value of Hong Kong Dollar.

   2.2 When checkout, an equivalent amount of FDollar is directly deducted from the total purchase amount.

   2.3 You can redeem up to a maximum of 50% of cart total per transaction.

   2.4 FDollar is valid for 90 calendar days from the last purchase date of account.   For any account did not make any purchase in the last 90 calendar days, Fmarket reserves the right to cancel all Fdollar accumulated without prior notice.

   2.5 FDollar is neither transferable nor redeemable for cash.

   2.6 Redemption of FDollar will be subject to independent promotional campaigns. In regard to details of FDollar's use together with other promotional offers, please refer to the corresponding Terms & Conditions of the campaign.